Breaking the Mold and Surpassing Expectations: Redefining Success in Customer Service
Disability inclusion is not just a goal — it’s a growing reality in today’s workplaces. And nowhere is this more evident than at Teleperformance, where Deaf employees are breaking barriers and redefining what success looks like in customer service roles.
Meet Dwip Mukherjee, Somashree Sadhukhan, Supriyo Mondal, and Priya Das — four inspiring persons with disabilities (PwDs) who are proving that Deaf individuals can excel in customer service and BPO jobs, with the right support, training, and inclusive work culture.
Challenging Stereotypes Around Disability Jobs
There’s a common misconception that BPO jobs and customer service roles are too difficult for Deaf individuals or persons with disabilities. But the success of these professionals at Teleperformance proves otherwise.
With accessible training programs, assistive technologies, and inclusive team support, they have not only adapted to their roles but are thriving and contributing meaningfully to the company’s growth.
Their journey highlights a simple but powerful truth: “Ability matters more than disability.”
Why Inclusive Workplaces Matter
When companies invest in creating inclusive hiring practices, they unlock a diverse talent pool that brings fresh perspectives, innovation, and dedication to the workplace. Hiring persons with disabilities is not charity — it’s smart business.
By building an environment where employees with disabilities can thrive, companies like Teleperformance are leading the way in creating equal opportunities for all.
Looking for Inclusive Job Opportunities?
If you are a person with disability seeking the right job or an employer looking to build an inclusive workforce, here are some resources to get started:
Search Jobs for PwDs – Find inclusive jobs in BPO, IT, Retail, and Work-from-Home roles.
Get Free Training – Enroll in job-oriented courses designed to help you succeed.
Read Success Stories – Get inspired by real-life stories of individuals like Dwip, Somashree, Supriyo, and Priya who are thriving in inclusive workplaces.
Explore Jobs for Persons with Disabilities – Find jobs tailored to your skills, including remote jobs for PwDs, BPO jobs, IT jobs, and retail jobs.
Free Training for PwDs – Enhance your skills and boost your career in top industries.
Employers – Hire Skilled PwD Talent!
Partner with Us – Connect with qualified PwD candidates across industries.
Post a Job – Reach thousands of job-ready PwDs.
Why Youth4Jobs & Swarajability?
Youth4Jobs – India’s leading employment initiative for persons with disabilities.
Swarajability – India’s first AI-powered job portal for PwDs.
Skill Development Programs – Free training to boost career growth.